• Remote and on-site communications and meetings with prospective health system customers. Identify customer goals and priorities, barriers to access, document clinical workflow, evaluate fit with current product/service state, and provide solutions for meeting customer needs. Own sales and account management process from first outreach to ongoing support and expansion.
• Gather voice of customer insights to support product/service enhancement and develop solutions for clinical, technical, design, and logistical challenges. 
• Remote and on-site communications and meetings with current and prospective partner organizations. Evaluate potential areas of synergy and coordinate internal and external next steps. Lead vendor onboarding process(es).
• Remote and on-site communications and meetings with internal team members, including product, engineering, quality assurance, marketing, US and global leadership.
• Identify opportunities to meet and network with cardiac rehabilitation stakeholders and related partner organizations. Attend industry conferences and prepare booth/marketing materials.
• Use and develop best practices for CRM software (HubSpot) to document external communications and execute marketing activities.
• Maintain up-to-date marketing materials and documents for customer review and sales. 

Candidate Characteristics
Passionate about improving health and healthcare transformation, creating great customer experiences, and solving problems

• Highly motivated and self-driven
• Organized, detailed, goal-driven, achievement oriented with a problem-solving mindset
• Exceptional communication skills with the ability to “read the room” in new and unfamiliar environments
• Able to critically evaluate data and plans
• Able to identify opportunities, take ownership, and drive to completion
• Able to function independently while coordinating closely with the larger team

EDUCATION:

• Graduate of an accredited school of nursing. 
• A baccalaureate degree in nursing is strongly preferred.
• Registration and current RN licensure in good standing are required.

EXPERIENCE:

• Experience in critical care and cardiac risk factor intervention preferred with special training in Cardiac Rehabilitation.
• Experience with Virtual or Home Based Cardiac Rehab platforms is strongly preferred.

SKILLS/ABILITIES:

• Certified in Basic and Advanced Cardiac Life Support, Utilize EKG telemetry and exercise equipment.