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Posted: 16-Sep-23
Location: Durham, North Carolina
Salary: Open
Categories:
Internal Number: 235591
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area. For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology. Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Duke Nursing Highlights:
- Duke University Health System is designated as a Magnet organization
- Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
- Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance (based on eligibility)
Occ Summary
The Medical Assistant, Certified functions asanintegral member of theinterdisciplinary healthcare team in providing direct patient care. TheMedical Assistant, Certified performs routine a dministrative and patientcare supportive duties in a Health System medic alpractice that assistmedical and/or nursing staff in the examination an dtreatment ofpatients and ensure the clinic/office runs smoothly.
Work Performed
Clinical responsibilities:The CMA takes medical histories and records vital signs, explainstreatment procedures to p atients, and prepares patients for examinationsand procedures.Patient ca resupport responsibilities may include assisting the medicaland nursings taff during examination and procedures, collecting andpreparing laborato ry specimens, performing basic laboratory test in theclinic/office, taki ng electrocardiograms, removing sutures/ staples,changing sterile and no n-sterile dressings, promoting patient/familyunderstanding of the educat ional content and his/her involvement in theplan of care, and documentin g in the patient record.Other clinical support responsibilities included isposing ofcontaminated supplies, instrument processing, high level disi nfectionand sterilization of medical instruments, telephoning prescripti ons to apharmacy, preparing and administering medications as directed by aphysician, and authorizing drug refills as directed. Performs othercli nical functions as delegated and supervised by the physician.Administrat ive responsibilities:The CMA greets patients, answers telephones, schedu les appointments toinclude arrive appointments in MaestroCare, checkoutp atients, andreferral scheduling; arranges for hospital admissions andlab oratoryservices, updates and filespatient medical records, fills outins uranceforms, handles billing, bookkeeping to include receiving copays an dcollections on account balances; correspondence, and ordering clinicala nd clerical supplies and forms. Performs other administrative dutiesasdi rected.May be requested to be a liaison for clinic activities suchas Joi ntCommission and falls and/or participate in clinic committees.
Knowledge, Skills and Abilities
Good customer service skills. Work requires the ability to understand and follow oral and writteninstr uctions generally acquired through a high school education andmedical as sistant programming.Heavy lifting and the ability to transport stretcher and wheelchairpatients may be required.Working knowledge of sterile tec hniques and special procedures that areapplicable to work performed.Work ing knowledge of procedures and techniques involved in administeringrout ine and special treatments to patients.Working knowledge of sanitation,p ersonal hygiene and basic health andsafety precautions applicablefor wor k in a clinic setting. Workingknowledge of infection control procedures and safety precautions.Age specific competencies.Daily clinic preparatio n process; registration, scheduling, chargeposting, order entry.Able to document and communicate pertinentinformationAbility to establish andmai ntain effective working relationships withpatients and clinicstaffTyping skillsMedical terminologyLevels II and III -- Ability to independently seek out resources andwork collaboratively
LevelCharacterist ics
N/A
Minimum Qualifications
Education
Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Experience
Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicantsmust meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
Degrees, Licensures, Certifications
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.